Frequently asked questions

Quick answers about Digital Shop Bot, Telegram commerce, crypto payments, and getting your store live.

What is Digital Shop Bot?

Digital Shop Bot is a Telegram bot platform and admin panel for selling digital products. It handles browsing, checkout, crypto payment, and automatic delivery — all inside Telegram.

How do customers pay?

Customers pay in cryptocurrency (BTC, USDT, TON, and more) by sending funds to a deposit address generated for their order. Orders complete automatically once payment is confirmed on-chain.

What can I sell with it?

Anything digital: license keys, accounts, gift cards, ebooks, courses, files, credits, top-ups, vouchers, and software activations.

Do I need coding skills?

No. The admin panel handles everything — products, inventory, orders, deposits, coupons, flash sales, and broadcasts. A REST API is available if you want to integrate.

Is it safe to accept crypto?

Yes. Crypto is final-settlement and free of chargebacks. Combined with our anti-abuse rules and per-user limits, it makes for a low-risk way to sell digital goods.

How fast is delivery?

Delivery is automatic the moment payment confirms. License keys, accounts, and files are sent to the customer inside Telegram with zero manual work.

Can resellers use it?

Yes. The platform supports reseller tiers, top-up wallets, balance-based checkout, and B2B pricing — ideal for downstream reseller networks.

Does it work outside Telegram?

The storefront lives in Telegram. The admin panel is a web app you access from any browser.

Can I run flash sales and coupons?

Yes. Create percentage or fixed coupons, set expiry and redemption limits, and launch time-boxed flash sales to boost conversions.

How do I get started?

Sign up for a free account, connect your Telegram bot token, add a product, and you are live. Most stores launch in under an hour.

Still have questions?

Reach out and we will get back to you.

Contact support